Quality Levels

 The quality of our language services is not an end in itself, but one vital factor in the quality/cost equation. Keeping the best interests of our clients
in mind, we like to learn about your priorities when you entrust us with your foreign language translation, layout or transcription  project. Our goal is to provide the best value, with consideration of your budget.

Therefore, WordExpress presents three quality levels for written language projects, such as translations, multilingual layout and transcriptions. We have found that our clients appreciate our flexibility in pricing, knowing that we maintain professional standards at all three quality levels.

Our Three Quality Levels

Certified Language Services:

Certified Language Services represent our highest Quality Level. Upon request, a formal certification is issued.

The formal certifications are sworn statements (affidavits) guaranteeing that the translations or transcriptions are TRUE and CORRECT renditions of the source language documents. These certifications are presented as separate statements, with the WordExpress seal and the signature of the Project Manager in charge of your foreign language project.

Certified Translations include:

a) Translation by professional senior translators with:
– Educated native speaker proficiency in both the source and target languages
– Many years of experience in the translation industry
– Outstanding academic credentials
– Thorough expertise in the specific subject matter and terminology of your project

b) Extensive editing and proofreading by two or more additional language experts

c) Meticulous review by the Project Manager assigned to your project

This quality level is indicated for projects such as legal and official documents, patent applications, files of highly specialized terminology and any material intended for publication (e.g. ads, posters and brochures).

Premium Language Services:

Premium Language Services represent our most common quality level. It guarantees a flawless translation that meets and exceeds our industry standards. Most clients find the value/cost ratio of this quality level best suited for the requirements of their projects.

Premium Translations include:

a) Translation by professional translators with:

– Educated native speaker proficiency in both the source and target languages

– Years of experience in the translation industry

– Solid academic credentials

Expertise in the specific terminology of your project

b) Editing and proofreading by one or more additional language experts

c) Review by the Project Manager assigned to your project

This quality level is applied if special circumstances do not call for other quality levels.

Professional Language Services:

Professional Language Services represent our most economical quality level, designed for limited budgets.

While the translations still have to be correct and professional, and certainly live up to our industry standards, they do not have to meet the same stringent quality standards as the material that is going to be published.

Professional Translations include:

a) Translation by professional translators with:

Fluency in the source language and educated native speaker proficiency in the target language

Experience in the translation industry

– Appropriate academic credentials

Familiarity with the specific terminology of your project

b) Editing and proofreading by one additional language expert

c) Review by the Project Manager assigned to your project

This quality level is indicated for projects that include simple terminology, such as scripts, correspondence or questionnaires.

Note that all three quality levels meet industry standards and are subject to our Triple Guarantee.

You are welcome to contact our Translation Consultants with questions about your project.

WordExpress guarantees accurate service and superb performance! As such, all translation, layout and transcription projects come with our Triple Guarantee:

1. Guaranteed Translation Accuracy
2. Guaranteed Best Price
3. Guaranteed On-time Delivery

Make sure you receive the best possible language services available –

Get your Free Translation Estimate now!

Contact us in one of these ways for professional information or an immediate Free Estimate:

1. Talk live on the phone to one of our Client Care consultants
at (310) 260-7705, ext. 105 or toll-free (only in the USA) at (800) 570-5950, ext. 105
2. Or email us here: USAtranslations@wordexpress.net (please attach your document)
3. Or text us at (424) 272-5979 (please attach your document)
4. Or fill out our simple form for a Free Estimate

Our Client Care Consultants will gladly assist you with any questions about:

• Our foreign language translation, layout and transcription services
• Our Triple Guarantee
• Our attractive discounts for large projects
• Our yearly discount contracts

Find out why our translation services are your best choice in the field of multilingual communication!